Wise.com (formerly TransferWise) Review: How it Works, Features, Pros & Cons


In the era of globalization, the need for efficient and cost-effective international money transfers has become increasingly important. Wise, formerly known as TransferWise, has emerged as a leader in the fintech industry, revolutionizing the way people send and receive money across borders. In this comprehensive review, we will delve into the features, pros, and cons of Wise.com’s services to help you make an informed decision.

What is Wise.com?

Wise.com is a London-based financial technology company that provides a peer-to-peer money transfer service. Established in 2011, the platform has garnered a solid reputation for its transparent and low-cost approach to international transfers. Wise bypasses traditional banking systems by matching users who wish to convert currencies in opposite directions. This innovative system allows for faster transfers and eliminates the need for intermediaries, reducing costs for users.

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User Experience

One of the standout features of Wise is its user-friendly interface. Signing up is a breeze, requiring only a few minutes to create an account. The platform supports a wide range of currencies, making it accessible to users across the globe. Whether you’re using the website or the mobile app, the intuitive design ensures a smooth experience from start to finish.

Money Transfers

When it comes to money transfers, Wise shines brightly. The platform offers highly competitive exchange rates, often outperforming traditional banks and other money transfer services. Wise.com’s transparent fee structure sets it apart from its competitors. Users are charged a small percentage of the transfer amount, with no hidden fees or surcharges. This level of transparency is refreshing and instills confidence in users.

Speed and Reliability

Wise prides itself on providing swift and reliable money transfers. The average transfer time varies depending on the currencies involved, but most transactions are completed within 1-2 business days. This efficiency can be attributed to Wise.com’s vast network of local bank accounts, ensuring that funds are delivered promptly. Additionally, users can track their transfers in real-time, providing peace of mind and transparency throughout the process.

Multi-Currency Account and Debit Card

Wise’s multi-currency account is a game-changer for frequent travelers or individuals with international financial needs. This feature allows users to hold and manage multiple currencies within a single account, making it easier to send, receive, and convert money whenever necessary. Wise.com also offers a debit card that can be linked to the multi-currency account, enabling users to make purchases and withdraw cash abroad at competitive rates.

Security and Regulation

Wise takes security seriously. The company is regulated by various financial authorities worldwide, including the Financial Conduct Authority (FCA) in the United Kingdom. Wise.com utilizes robust encryption and two-factor authentication to protect user data and transactions. Furthermore, the platform operates segregated bank accounts to ensure that user funds are kept separate from the company’s operational funds, offering an additional layer of security.

Pros of Wise.com

  1. Cost-effective: Wise.com offers competitive exchange rates and transparent fees, resulting in significant savings compared to traditional banks and other money transfer services.
  2. Easy to use: The user-friendly interface, both on the website and the mobile app, makes navigating Wise a hassle-free experience.
  3. Speedy transfers: With its vast network of local bank accounts, Wise ensures swift and reliable money transfers.
  4. Multi-currency account: The ability to hold and manage multiple currencies in a single account simplifies international financial transactions.
  5. Security: Wise.com adheres to strict regulations and employs robust security measures to protect user data and funds.

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Cons of Wise.com

  1. Physical presence limitations: While Wise.com offers its services to users worldwide, the availability of certain features, such as the multi-currency account and debit card, may vary depending on the user’s country of residence. Some features may be limited or not available in certain regions.
  2. Limited customer support options: While Wise provides customer support through email and a comprehensive Help Center, live chat or phone support options are currently not available. This may be a drawback for users who prefer immediate assistance or have urgent inquiries.

Integration with Other Platforms

Wise understands the importance of integration with other financial platforms to streamline users’ financial activities. The platform offers APIs and partnerships with various financial institutions, allowing users to seamlessly connect their Wise accounts with other services, such as accounting software or e-commerce platforms. This integration further enhances the convenience and flexibility of Wise.com’s services.

💡 TIP: Wise Platform and Interactive Brokers team up to make global investing easier. Read more »

Wise for Business

In addition to serving individual users, Wise.com also caters to businesses with its Wise for Business service. This specialized offering enables businesses to send and receive money globally, manage international payroll, and make mass payments efficiently. Wise for Business provides businesses with cost-effective solutions, transparent pricing, and robust security measures, making it a reliable choice for companies operating on a global scale.

Wise vs. Competitors

Wise.com’s success can be attributed to its unique approach to money transfers, but how does it compare to its competitors? In terms of cost-effectiveness, Wise consistently offers competitive exchange rates and lower fees compared to traditional banks and many other money transfer services. Its transparency and user-friendly interface also set it apart from the competition.

However, it’s important to note that Wise.com may not always be the cheapest option for every transfer. Depending on the specific currency pair and transfer amount, alternative platforms or services may offer better rates. It’s recommended to compare rates and fees across multiple providers to ensure the best deal for your specific transfer needs.


Wise.com, formerly known as TransferWise, has established itself as a frontrunner in the world of international money transfers. With its user-friendly interface, transparent fees, competitive exchange rates, and efficient transfer process, Wise.com offers a compelling solution for individuals and businesses alike. The multi-currency account and debit card add further convenience, allowing users to manage and access their funds across borders with ease.

While there may be limitations based on physical presence and the absence of live chat or phone support, Wise.com’s commitment to security and regulatory compliance inspires trust in its services. The platform’s integration options and specialized services for businesses further demonstrate its adaptability and commitment to meeting diverse financial needs.

Whether you’re a frequent traveler, an expatriate, a business owner, or simply someone in need of reliable and cost-effective international money transfers, Wise is undoubtedly a platform worth considering. Its user-centric approach, competitive pricing, and commitment to transparency make it a standout choice in the crowded fintech landscape.

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